SHIPPING

Important Note: Due to the current pandemic, shipping times in all destinations may expect delays at this time. *If you're shopping in Australia or USA, please note that some parcels may experience prolonged delays (in our current experience up to 28 working days.)

We have a number of delivery options for you to choose from, depending on where you are in the world and how you wish your parcel to be delivered.

Please see the below chart for shipping rates and estimated delivery times:

• United Kingdom

  Service	Shipping Time	Cost	Above £40
  Economy	2-4 working days	£3.00	Free
  Express	Next working day	£5.00	£3.00

• Europe

  Service	Shipping Time	Cost	Above €50
  Economy	5-7 working days	€7.00	Free
  Express	Temporarily suspended due to Brexit	N/A	N/A

• United States

  Service	Shipping Time	Cost	Above $75
  Economy	5-14 working days	US$7.00	Free
  Express	1-2 working days	US$10.00	$3.00

• Canada

  Service	Shipping Time	Cost	Above $75
  Economy	5-14 working days	US$10.00	Free
  Express	2-4 working days	US$22.00	$12.00

• Australia & NZ

  Service	Shipping Time	Cost	Above $120
  Economy	5-14 working days	AUS$10.00	Free
  Express	2-4 working days	AUS$20.00	$10.00

• Rest of World

  Service	Shipping Time	Cost
  Express	2-5 working days	US$20.00

Please note:

• Next Day and Express orders must be placed before 4pm BST Monday - Friday to be processed on the same day.
• We are not able to fulfil next day deliveries if the order is placed after 4 pm BST on a Friday - Sunday. Orders placed after this time and over the weekend will then be processed on the next working day, meaning your parcel will be processed on Monday and delivered 'next day' on Tuesday.
• If you are waiting for longer than the proposed shipping time frame, please get in touch with our Lounge Experts right away so we can investigate and find a solution as soon as possible for you: help hub.
• In some cases, orders made with standard delivery can take up to 14 working days to arrive in the EU. This is subject to courier processing.
• In some cases, shipping costs to some countries within the EU may differ to the listed costs above within your checkout cart.
• Economy shipping is not available in all countries, so in this case there will only be an Express service offered at the checkout cart.
• Free Shipping and discounted Express Shipping is not currently available in all countries.
• We do not currently deliver to Russia. We hope to offer this very soon.